FAQ
Frequently asked questions
Is JuaSpace available yet?
Not yet. JuaSpace has not launched. The iOS app is in private beta, and you can join the waitlist to hear when it opens up.
What happens to my original photos and videos?
Your originals are preserved in full quality. Lightweight previews let you keep browsing without downloading large files, and you can retrieve an original whenever you want it.
Will JuaSpace delete photos from my phone?
Freeing up space is a separate step you choose. JuaSpace offers guidance on removing local copies only after they are verified as backed up.
Can JuaSpace see my photos?
Originals and previews are encrypted on your device before upload. Under our design, JuaSpace servers cannot read their contents. Some account and usage metadata is visible to us.
Does JuaSpace use AI on my photos?
No cloud AI scanning. Private photo search, processed on your device, is planned. No facial recognition, no advertising based on your photos, and no selling your personal data.
How much will it cost?
Pricing to be confirmed. We are planning nine capacity tiers from 10 GB to 250 GB so you pay for the space you need, not the next expensive storage tier.
Is there an Android or desktop app?
Android and desktop apps are planned for a future release.
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